TERMS AND CONDITIONS
TERMS AND CONDITIONS WITH CUSTOMER INFORMATION
TABLE OF CONTENTS
1. SCOPE
2. CONCLUSION OF CONTRACT
3. RIGHT OF WITHDRAWAL
4. PRICES AND PAYMENT TERMS
5. DELIVERY AND SHIPPING TERMS
6. RETENTION OF TITLE
7. LIABILITY FOR DEFECTS (WARRANTY)
8. APPLICABLE LAW
9. JURISDICTION
10. ALTERNATIVE DISPUTE RESOLUTION
1) SCOPE
1.1 THESE GENERAL TERMS AND CONDITIONS (HEREINAFTER “T&C”)
NOROO CLOTHING GMBH (hereinafter “SELLER”) APPLIES TO
ALL CONTRACTS FOR THE SUPPLY OF GOODS THAT A CONSUMER
OR ENTREPRENEURSHIP (HEREINAFTER NAMED “CUSTOMER”) WITH THE SELLER
CONCERNING THE SELLER IN ITS ONLINE STORE
GOODS SHOWN COMPLETE. INCLUSION IS HEREBY GIVEN
CONFLICTED BY THE CUSTOMER'S OWN TERMS UNLESS,
SOMETHING ELSE IS AGREED.
1.2 A CONSUMER FOR THE PURPOSE OF THESE TERMS AND CONDITIONS IS ANY NATURAL PERSON
WHO CONCLUDES A LEGAL TRANSACTION FOR PURPOSES, THE PREMIUMLY
NEITHER YOUR COMMERCIAL NOR YOUR SELF-EMPLOYED PROFESSIONAL
ACTIVITY. ENTREPRENEURIAL IN MIND
THIS TERMS AND CONDITIONS APPLY TO AN INDIVIDUAL OR LEGAL PERSON OR ONE
LEGAL PARTNERSHIP THAT WOULD COLLECT AT THE COMPLETION OF A
LEGAL BUSINESS IN EXERCISE OF YOUR COMMERCIAL OR
INDEPENDENT PROFESSIONAL ACTIVITY.
2) CONCLUSION OF CONTRACT
2.1 THOSE INCLUDED IN THE SELLER'S ONLINE SHOP
PRODUCT DESCRIPTIONS DO NOT CONSTITUTE BINDING OFFERS
ON THE SIDE OF THE SELLER, BUT ARE FOR THE DELIVERY OF A
BINDING OFFER BY THE CUSTOMER.
2.2 THE CUSTOMER CAN SEE THE OFFER IN THE ONLINE SHOP
SUBMIT SELLER’S INTEGRATED ONLINE ORDER FORM. INCLUDED
THE CUSTOMER GIVES AFTER HE HAS PUT THE SELECTED GOODS IN THE
VIRTUAL SHOPPING CART AND ELECTRONIC
HAS BEEN THROUGH THE ORDERING PROCESS BY CLICKING ON THE
THE BUTTON FINAL IN THE ORDERING PROCESS IS LEGAL
BINDING CONTRACTUAL OFFER REGARDING THE THINGS IN THE SHOPPING CART
GOODS INCLUDED.
2.3 THE SELLER CAN REFUSE THE CUSTOMER'S OFFER WITHIN
ACCEPT FIVE DAYS,
- BY SENDING TO THE CUSTOMER A WRITTEN ORDER CONFIRMATION OR AN ORDER CONFIRMATION IN TEXT FORM (FAX OR E-MAIL), IN WHICH ACCEPTANCE OF THE ORDER CONFIRMATION BY THE CUSTOMER IS DECISIVE, OR
- BY DELIVERING THE ORDERED GOODS TO THE CUSTOMER, IN WHICH ACCESS OF THE GOODS TO THE CUSTOMER IS DECISIVE, OR
- BY REQUESTING THE CUSTOMER TO PAY AFTER PLACING THEIR ORDER.
IF SEVERAL OF THE ABOVE ALTERNATIVES EXIST, THE CONTRACT WILL COME INTO CONFORMITY AT THE TIME ONE OF THE ABOVE ALTERNATIVES FIRST OCCURS. THE PERIOD FOR ACCEPTANCE OF THE OFFER BEGINS ON THE DAY AFTER THE CUSTOMER SENDS THE OFFER AND ENDS AT THE EXPIRY OF THE FIFTH DAY FOLLOWING THE SENDING OF THE OFFER. IF THE SELLER DOES NOT ACCEPT THE CUSTOMER'S OFFER WITHIN THE ABOVE-MENTIONED PERIOD, THIS WILL BE CONSIDERED A REJECTION OF THE OFFER, WITH THE CONSEQUENCES THAT THE CUSTOMER IS NO LONGER BOUND BY HIS DECLARATION OF WILL.
2.4 IF YOU SELECT A PAYMENT METHOD OFFERED BY PAYPAL, PAYMENT PROCESSING WILL BE PROCESSED THROUGH THE PAYMENT SERVICE PROVIDER PAYPAL (EUROPE) S.À RL ET CIE, SCA, 22-24 BOULEVARD ROYAL, L-2449 LUXEMBOURG (hereinafter: “PAYPAL”), AT VALIDITY OF PAYPAL - TERMS OF USE, AVAILABLE AT HTTPS://WWW.PAYPAL.COM/ DE/WEBAPPS/MPP/UA/USERAGREEMENT-FULL OR - IF THE CUSTOMER DOES NOT HAVE A PAYPAL ACCOUNT - SUBJECT TO THE TERMS FOR PAYMENTS WITHOUT A PAYPAL ACCOUNT, AVAILABLE AT HTTPS://WWW.PAYPAL.COM/DE/WEBAPPS/MPP/UA/PRIVACYWAX-FULL. IF THE CUSTOMER PAY USING A PAYMENT METHOD OFFERED BY PAYPAL THAT CAN BE SELECTED IN THE ONLINE ORDERING PROCESS, THE SELLER DECLARES ACCEPTANCE OF THE CUSTOMER'S OFFER AT THE TIME THE CUSTOMER CLICKS THE BUTTON COMPLETING THE ORDERING PROCESS.
2.5 WHEN SUBMITTING AN OFFER VIA THE SELLER'S ONLINE ORDER FORM, THE CONTRACT TEXT WILL BE SAVED BY THE SELLER AFTER CONCLUSION OF THE CONTRACT AND WILL BE TRANSMITTED TO THE CUSTOMER IN TEXT FORM (E.G. E-MAIL, FAX OR LETTER) AFTER THEIR ORDER IS SUBMITTED. THE SELLER WILL NOT MAKE THE TEXT OF THE CONTRACT AVAILABLE BEYOND THIS.
2.6 BEFORE PLACING THE ORDER VIA THE SELLER'S ONLINE ORDER FORM, THE CUSTOMER CAN IDENTIFY POSSIBLE INPUT ERRORS BY CAREFULLY READING THE INFORMATION SHOWN ON THE SCREEN. AN EFFECTIVE TECHNICAL MEANS FOR BETTER DETECTION OF INPUT ERRORS CAN BE THE BROWSER'S MAGNIFICATION FUNCTION, WHICH WILL ENLARGE THE DISPLAY ON THE SCREEN. THE CUSTOMER CAN CORRECT HIS ENTRY AS PART OF THE ELECTRONIC ORDERING PROCESS USING THE USUAL KEYBOARD AND MOUSE FUNCTIONS UNTIL HE CLICKS THE BUTTON THAT COMPLETES THE ORDERING PROCESS.
2.7 ONLY THE GERMAN LANGUAGE IS AVAILABLE FOR THE CONCLUSION OF THE CONTRACT.
2.8 ORDER PROCESSING AND CONTACTING CAN BE FOUND IN THE
RULE BY EMAIL AND AUTOMATED ORDER PROCESSING.
THE CUSTOMER HAS TO ENSURE THAT THE CUSTOMER PROVIDES
THE E-MAIL ADDRESS SPECIFIED FOR ORDER PROCESSING IS CORRECT, SO THAT THE E-MAILS SENT BY THE SELLER WILL BE UNDER THIS ADDRESS
CAN BE RECEIVED. IN PARTICULAR, THE CUSTOMER HAS
USE OF SPAM FILTERS TO ENSURE THAT ALL OF THE
SELLER OR BY THE SELLER WITH ORDER PROCESSING
EMAILS WILL BE DELIVERED TO AUTHORIZED THIRD PARTIES
CAN.
3) RIGHT OF WITHDRAWAL
3.1 CONSUMERS ARE FUNDAMENTALLY ENTITLED TO THE RIGHT OF CANCELLATION.
3.2 MORE INFORMATION ON THE RIGHT OF WITHDRAWAL WILL BE FOLLOWED HERE
THE SELLER'S CANCELLATION POLICY.
4) PRICES AND PAYMENT TERMS
4.1 UNLESS PROVIDED FROM THE SELLER'S PRODUCT DESCRIPTION
UNLESS OTHERWISE RESULTS, THEY ARE THOSE STATED
PRICES AT TOTAL PRICES INCLUDING STATUTORY VAT
CONTAIN. ANY ADDITIONAL DELIVERY AND CHARGES INCURRED
SHIPPING COSTS ARE INCLUDED IN THE APPLICABLE PRODUCT DESCRIPTION
STATED SEPARATELY.
4.2 FOR DELIVERIES TO COUNTRIES OUTSIDE THE EUROPEAN UNION
IN INDIVIDUAL CASES, FURTHER COSTS MAY APPLY TO THE SELLER
IS NOT RESPONSIBLE AND SHALL BE BEARED BY THE CUSTOMER. FOR THIS
FOR EXAMPLE, INCLUDE COSTS FOR TRANSMITTING MONEY
CREDIT INSTITUTIONS (E.G. TRANSFER FEES,
EXCHANGE RATE FEES) OR IMPORT DUTIES OR
TAXES (E.G. CUSTOMS). SUCH COSTS MAY BE RELATED TO
MONEY TRANSMISSION WILL APPLY EVEN IF THE DELIVERY FAILS
TO A COUNTRY OUTSIDE THE EUROPEAN UNION, THE CUSTOMER
BUT PAYMENT FROM A COUNTRY OUTSIDE EUROPEAN
UNION MADE.
4.3 THE PAYMENT OPTION(S) WILL BE AVAILABLE TO THE CUSTOMER ONLINE
NOTIFIED TO SELLER'S SHOP.
4.4 IF ADVANCE PAYMENT BY BANK TRANSFER IS AGREED
PAYMENT IS DUE IMMEDIATELY UPON CONCLUSION OF THE CONTRACT, IF THE
PARTIES HAVE NOT AGREED TO A LATER DUE DATE.
4.5 IF YOU SELECT THE PAYMENT METHOD “PAYPAL CREDIT” (instalment payment via
PAYPAL) THE SELLER ASSUMES HIS PAYMENT REQUEST TO PAYPAL
AWAY. PRIOR TO ACCEPTANCE OF THE SELLER'S DECLARATION OF ASSIGNMENT
PAYPAL USING THE SUBMITTED CUSTOMER DATA
CREDIT CHECK CARRIED OUT. THE SELLER RESERVES THE RIGHT
CUSTOMERS THE PAYMENT METHOD “PAYPAL CREDIT” IN CASE OF A NEGATIVE
TO REFUSE EXAM RESULTS. WILL BE THE PAYMENT METHOD
“PAYPAL CREDIT” APPROVED BY PAYPAL, THE CUSTOMER HAS THE
INVOICE AMOUNT AT THOSE DETERMINED BY THE SELLER
CONDITIONS THAT WILL BE MADE TO YOU IN THE SELLER'S ONLINE SHOP
WILL BE REQUIRED TO PAY TO PAYPAL. IN THIS CASE HE CAN ONLY
PROVIDE PAYPAL WITH A DEBT-DISLAVING EFFECT. THE SELLER
HOWEVER, RESERVES RESPONSIBLE EVEN IN CASE OF ASSIGNMENT OF CLAIM
FOR GENERAL CUSTOMER INQUIRIES E.G. ABOUT GOODS, DELIVERY TIME,
SHIPPING, RETURNS, COMPLAINTS, CANCELLATIONS
AND SHIPMENTS OR CREDITS.
4.6 IF THE PAYMENT METHOD “IMMEDIATELY” IS SELECTED
PAYMENT PROCESSING THROUGH THE PAYMENT SERVICE PROVIDER IMMEDIATELY
GMBH, THERESIENHÖHE 12, 80339 MUNICH (HEREINAFTER “IMMEDIATELY”). AROUND
BEING ABLE TO PAY THE INVOICE AMOUNT “IMMEDIATELY” IS A MUST
THE CUSTOMER HAS A FREE TO PARTICIPATE IN “IMMEDIATELY”.
HAVE A SWITCHED ONLINE BANKING ACCOUNT, SIGN UP WITH
LEGITIMATE THE PAYMENT PROCESS ACCORDINGLY AND THE
CONFIRM PAYMENT INSTRUCTION “IMMEDIATELY”. THE
PAYMENT TRANSACTION WILL BE PROCEEDED IMMEDIATELY AFTER BY “IMMEDIATELY”
CARRIED OUT AND DEBITED FROM THE CUSTOMER’S BANK ACCOUNT. CLOSER
THE CUSTOMER CAN FIND INFORMATION ABOUT THE “IMMEDIATELY” PAYMENT METHOD
ACCESS INTERNET AT HTTPS://WWW.KLARNA.COM/SOFORT/.
4.7 WHEN SELECTING A PAYMENT THROUGH THE “SHOPIFY PAYMENTS” PAYMENT SERVICE
PAYMENT METHODS OFFERED WILL BE PROCESSED
ABOUT THE PAYMENT SERVICE PROVIDER STRIPE PAYMENTS EUROPE LTD., 1
GRAND CANAL STREET LOWER, GRAND CANAL DOCK, DUBLIN, IRELAND
(HEREINAFTER “STRIPE”). THE INDIVIDUALS ABOUT SHOPIFY PAYMENTS
PAYMENT METHODS OFFERED ARE AVAILABLE TO THE CUSTOMER IN THE ONLINE SHOP
NOTIFIED BY THE SELLER. TO PROCESS PAYMENTS CAN
STRIPE MAY USE OTHER PAYMENT SERVICES WHICH MAY BE AVAILABLE.
SPECIAL PAYMENT CONDITIONS APPLY TO WHICH THE CUSTOMER MAY HAVE TO AGREE.
NOTED SEPARATELY. MORE INFORMATION ABOUT "SHOPIFY
PAYMENTS" ARE ON THE INTERNET AT HTTPS://WWW.SHOPIFY.COM/LEGAL/
TERMS-PAYMENTS-DE AVAILABLE.
4.8 WHEN SELECTING A PAYMENT THROUGH THE “KLARNA” PAYMENT SERVICE
PAYMENT PROCESSING WILL BE CARRIED OUT THROUGH THE PAYMENT METHOD OFFERED
THE KLARNA BANK AB (PUBL), SVEAVÄGEN 46, 111 34 STOCKHOLM,
SWEDEN (HEREINAFTER “KLARNA”). MORE INFORMATION AS WELL
KLARNA'S TERMS AND CONDITIONS CAN BE FOUND IN THE
SELLER PAYMENT INFORMATION, WHICH IS UNDER THE
THE FOLLOWING INTERNET ADDRESS CAN BE VIEWED:
HTTPS://NOROO.DE/PAGES/ZAHLUNGSARTEN
5) DELIVERY AND SHIPPING TERMS
5.1 GOODS WILL BE DELIVERED BY SHIPPING TO
DELIVERY ADDRESS SPECIFIED BY CUSTOMER UNLESS OTHERWISE
IS AGREED. WHEN PROCESSING THE TRANSACTION, THE
DELIVERY ADDRESS STATED BY THE SELLER IN ORDER PROCESSING
Essential.
5.2 IF THE DELIVERY OF THE GOODS FAILS FOR REASONS BELIEVED BY THE CUSTOMER
THE CUSTOMER SHALL BE RESPONSIBLE FOR THIS TO THE SELLER
REASONABLE COSTS INCURRED. THIS APPLIES WITH REGARD TO THE
SHIPPING COSTS NOT CHARGE IF THE CUSTOMER IS
RIGHT OF WITHDRAWAL IS EFFECTIVELY EXERCISED. THE RETURN COSTS APPLY AT
EFFECTIVE EXERCISE OF THE RIGHT OF WITHDRAWAL BY THE CUSTOMER
IN THE SELLER'S CANCELLATION POLICY
REGULATION.
5.3 THE SELLER RESERVES THE RIGHT NOT TO
CORRECT OR IMPROPER SELF-DELIVERY FROM
TO WITHDRAW THE CONTRACT. THIS APPLIES ONLY IF THE
NON-DELIVERY IS NOT RESPONSIBLE FOR THE SELLER AND THIS
A CONCRETE COVERAGE TRANSACTION WITH DUE CARE
COMPLETED WITH THE SUPPLIER. THE SELLER WILL EVERYTHING
MAKE REASONABLE EFFORTS TO PROVIDE THE GOODS
PROCURE. IN CASE OF UNAVAILABILITY OR ONLY
THE CUSTOMER WILL IMMEDIATELY BE AWARE OF PARTIAL AVAILABILITY OF THE GOODS
INFORMED AND THE CONSIDERATION WILL BE REFUNDED IMMEDIATELY.
5.4 SELF COLLECTION IS NOT POSSIBLE FOR LOGISTICAL REASONS.
6) RETENTION OF TITLE
IF THE SELLER PROVIDES ADVANCE PAYMENT, IT RESERVES UNTIL
FULL PAYMENT OF THE PURCHASE PRICE OWED
OWNERSHIP OF THE DELIVERED GOODS.
7) LIABILITY FOR DEFECTS (WARRANTY)
7.1 IF THE ITEM OF PURCHASE IS DEFECTIVE, THE REGULATIONS OF. APPLY
STATUTORY LIABILITY FOR DEFECTS.
7.2 IF THE CUSTOMER ACTS AS A CONSUMER, HE IS REQUESTED TO
GOODS DELIVERED WITH OBVIOUS TRANSPORT DAMAGE
TO COMPLAINT TO THE DELIVERY AND TO NOTIFY THE SELLER OF THIS
TO KNOW. IF THE CUSTOMER DOES NOT COMPLY WITH THIS, THIS IS SO
NO EFFECTS ON ITS LEGAL OR
CONTRACTUAL CLAIMS FOR DEFECTS.
8) APPLICABLE LAW
THE LAW OF THE FEDERAL REPUBLIC OF GERMANY APPLIES TO ALL LEGAL RELATIONSHIPS OF THE PARTIES, TO THE EXCLUSION OF THE LAWS ABOVE
THE INTERNATIONAL PURCHASE OF MOVABLE GOODS. WITH CONSUMERS
THIS CHOICE OF LAW APPLIES ONLY TO THE EXTENT THAT IT IS NOT GRANTED
PROTECTION BY MANDATORY PROVISIONS OF THE LAW OF THE STATE, IN
WHERE THE CONSUMER HAS HIS ORDINARY STAY,
WILL BE WITHDRAWN.
9) JURISDICTION
THE CUSTOMER ACTS AS A MERCHANT, LEGAL ENTITY OF
PUBLIC LAW OR PUBLIC LAW
SPECIAL ASSETS BASED IN THE TERRITORY OF THE FEDERAL REPUBLIC
GERMANY IS THE EXCLUSIVE JURISDICTION FOR ALL
DISPUTES ARISING FROM THIS AGREEMENT WILL BE THE PLACE OF BUSINESS OF
SELLER. IS THE CUSTOMER LOCATED OUTSIDE
TERRITORY OF THE FEDERAL REPUBLIC OF GERMANY, THAT IS IT
SELLER’S PLACE OF BUSINESS IS EXCLUSIVE JURISDICTION
FOR ANY DISPUTE ARISING FROM THIS AGREEMENT, IF THE CONTRACT
OR CLAIMS FROM THE CONTRACT OF PROFESSIONAL OR
CAN BE ALLOCATED TO THE CUSTOMER'S COMMERCIAL ACTIVITY.
HOWEVER, IN THE FOREGOING CASES, THE SELLER SHALL BE LIABLE IN ANY WAY
CASE ENTITLED TO GO TO THE COURT OF THE CUSTOMER’S LOCATION.
10) ALTERNATIVE DISPUTE RESOLUTION
10.1 THE EU COMMISSION IS AVAILABLE ON THE INTERNET AT THE FOLLOWING LINK
A PLATFORM FOR ONLINE DISPUTE RESOLUTION AVAILABLE: HTTPS://
EC.EUROPA.EU/CONSUMERS/ODR
THIS PLATFORM SERVES AS A CONTACT FOR OUT OF COURT
RESOLUTION OF DISPUTES ARISING FROM ONLINE PURCHASE OR
SERVICE CONTRACTS INVOLVING A CONSUMER
IS.
10.2 THE SELLER IS REQUIRED TO PARTICIPATE IN A
DISPUTE RESOLUTION PROCEDURE BEFORE A
CONSUMER ARBITRATION BODY NEITHER OBLIGATED
READY.